Female/Male Hotel Receptionist Jobs

Job description:
If you are an organised, smart, and enthusiastic individual looking to make a career move, this could just be the right move for you.

To Apply: Select a job above an apply.

Candidate’s minimum requirements:

Education:
Grade 11 or equivalent
Accommodation certificate/hotel school diploma is advantageous

Work experience:
Familiar with all duties and procedures in front office department
MS Office (Word, Excel, and email) is essential
Valid drivers licence Advantageous
Third language is advantageous

Other:
Friendly and service orientated
Reliable, responsible, and dependable to fulfill obligations
Excellent communication skills
Attention to detail
Willingness to lead, take charge, and offer direction
Ability to multitask
Show initiative by taking control of task

Tasks (include but not limited to):
Check in and check-out of guests
Ensure accurate billing
Make travel arrangements for sightseeing and tours
Receive, store, and deliver luggage and mail
Relieve night audit when necessary
Perform office duties
Receive reservations for accommodation from clients, either in person, online or by telephone, fax, or email
Take guests’ details and allocate their rooms
Talk to transport carriers (such as airlines, bus companies, and rental car agencies) to make and confirm travel arrangements for guests
Inform guests of the hotels services and facilities, policies and procedures Provide tourist information to guests
Make reservations for sightseeing tours, restaurants, the cinema, and live entertainment
Deal with inquiries and requests from guests
Take messages for guests
Finalize guests’ bills and issue receipts upon payment
Perform cashier duties and exchange foreign currency
Place guests’ possessions in a safe if requested
Coordinate the cleaning of guests’ personal laundry and room service deliveries
Follow in-house procedures to help ensure the security of guests and employees
Perform general secretarial duties, such as preparing correspondence and attending to incoming calls

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