Office Admin at Old Mutual Insure

Old Mutual Insure is looking for people that have energy and drive, who consistently go the extra mile for customers and are continuously investing in the development of their career. Are you transparent, respectful and maintain integrity in everything you do? Then you have come to the right place,


Job Title Administrator 
Location All Provinces
Branch/Department Claims FNOL
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Department Description
Old Mutual Insure is a leading short-term insurance company in Southern Africa.  When you think short-term insurance, think Old Mutual Insure. We are known for our well trained, dedicated staff and excellent in-house training. Old Mutual Insure wants only the best employees to help deliver innovative short-term insurance products and outstanding service
Brief Description
To provide a quality administration service to the First Notification of Loss (FNOL) department and contribute to delivering a quality claims experience

Employment category: Fixed Term of employment

Duration: 6 months

Role size K



Detailed Description
1. Registration of claims

2. Tending to telephonic and email queries

3. Assisting with the claims payments process.

4. Providing authorization to panel beaters & towers or attorneys

5. Liaising with service providers to arrange car hire for direct client/broker clients

6. Compiling daily stats and productivity



Job Requirements
Matric (Essential)

Tertiary Qualification (Preferred)

Minimum 1 year contact center experience

Insurance claims experience is preferred



Additional Details
Service orientation

Drive / goal orientation

Interpersonal impact

Team work

Client orientation

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