SA HOME LOANS is looking for Branch Receptionist / Administrator

Job Details

Employer: SA Home Loans 

Key Responsibilities:

Frontline and face of the branch.

Responsible for meet and greet of clients.

Responsible for managing all incoming business calls to the branch.

Junior administration, to assist back office if need be

 

Alignment to business driver/strategy

Ensure efficient customer service at all times both internal and external.

Continuously offer Amazing Service to the branch and clients.

  1. Receptionist Function
  • Manage the Reception area 
  • Assist walk in customers
  • Posting of communication to clients 
  • Updating SAHL Halo system with correct client details
  • Managing and distributing all incoming mail
  • Managing email communication (24 hour turnaround)
  • Responsible for ordering of branch stationery and marketing materials Responsible for all incoming and outgoing branch courier service
  • Observe office hours, contribute positively to the morale of the admin team, take pro-active steps to ensure the neatness and appeal of the reception area
  1. Adhoc Administrator Function
  • Adhoc administration functions as and when required by the Regional Manager and Admin Team. E.g. Checking that documents are on Data stor as submitted.
  • Ensuring daily attendance registers are complete for leave and sick leave.
  • Responsible for call duty rosters
  • Assist with drawing of ITC’s, assist with capturing of new matters on Halo, general filing
Candidate Requirements

Requirements:

Minimum Qualification

  • Matric

Preferred Qualification

  • Certificate – Secretarial/Receptionist Skills

Minimum Experience

  • 1 year experience in Reception and Client Service/Admin related functions

Preferred Experience

  • 2 to 3 years experience in Reception and Office admin/ Client service functions within Financial Industry.

Generic Competencies:

  • Ability to communicate (Written and Verbal)
  • Strong administration skills
  • Meticulous and organized 
  • Strong client services focus
  • Excellent telephone etiquette

Technical Competencies:

  • Microsoft Office Suite (Intermediate)
  • Data capturing accuracy essential
  • Preferably bilingual

Apply online. Companies may expire jobs at their own discretion.If you have not received a response within two weeks, your application was most likely unsuccessful.

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